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terms & conditions​

Accommodation

While staying in Fljótstunga we ask all of our guests to keep the facilities clean. These cottages are old and have historical value, please treat them accordingly. Each cottage shall be cleaned by the guests before they leave. Cleaning services can be asked for. If the above terms are not considered then an extra fee will be charged for cleaning. All damages to the farm will be charged. Animals are under no circumstances allowed inside any cottage but outside they are free to run around with permission from all camping guests. Checking in is at 15:00 on day of arrival. Checking out is at 12:00 on day of departure. No fee is charged for accommodation for children that don’t require a bed or that are 5 years of age and younger.

 

Booking conditions

To book a service at Fljótstunga please use the booking system of our webpage. There is no refund in case of cancellation but it is possible to change the date if available. For accommodation we offer two modes of reservation:

       A. Full payment through the payment system* of our webpage.

       B. Provide credit card information via telephone or Skype.

           (The option of paying by credit card is only available in June, July and August each year.)

 

* DalPay Retail is an authorized retailer of services provided by Ferðaþjónustan í Fljótstungu. dalpay.is FLJOTSTU +354 412 2600 may appear on your card statement. Your card issuer may charge you an International Service Fee. This fee iscontrolled and charged by your bank or card issuer, not by DalPay or its banks. Please refer to www.INTLServiceFee.com for details.

 

Cave tours

Fljótstunga Travel Farm will make every effort to stick to the planned itinerary but due to unforeseen situations that might not always be possible. Fljótstunga Travel Farm reserves the right to adjust the itinerary without notice for reasons beyond their control or unforeseen circumstances. We ask participants to come 15 minutes before scheduled departure for preparation time.

 

Reservations

  • A reserved spot on a cave tour can only be done by paying the full amount before tour departure.

  • At Fljótstunga we only take a certain amount of people to the cave at a time. Your reservation is very valuable.

  • For this reason cave tours must be fully paid for reservation through the payment system or by providing credit card information. The cancellation fee is the total price.

  • You can reschedule upon availability for no extra cost.

 

Safety

Participants are required to follow the instructions of the guide. The guide can expel a participant from the tour without refund if he considers his behaviour a threat to the safety of others or his own. Each participant is responsible for conditions of his own health and must not prevent, disrupt or inconvenience a trip because of health conditions. It is not possible to demand refund if a trip is cut short due to health conditions or other reasons that Fljótstunga Travel Farm is not responsible for

 

All of our tour guests shall agree in writing, before tour departure, to the following statement:

 

  • I do not have any recent injuries that limit my movement capacity.

  • I have no serious illnesses or diseases that limit my movement capacity.

  • I have not consumed any substances, today, that may limit my movement capacity.

  • I have no fear of small spaces and if I do I have told so to the tour staff.

  • I will treat the cave as the precious natural preserve it is, that is, with respect and care.

  • I will not leave trash or any trace of my being in the cave.

  • I will listen to the guide and follow his or hers instructions to the fullest.

  • I will respect other guests on the tour and listen when the guide is talking.

 

Insurance

Fljótstunga Travel Farm strongly recommends that you take out comprehensive travel-, health/accident- insurance at your insurance company. We do our best to care for the safety of all of our guests although participants are responsible for themselves.


These terms are consistent with the general conditions of the Icelandic Travel Service Association.

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